Do TIFS products include instructions?
Applicable products include instructions for use.
Does TIFS provide user manuals?
Yes, for relevant products.
Does TIFS provide application manuals?
Yes, where applicable.
Does TIFS provide training manuals?
Selected products and programmes can include training material.
Are SOP references available?
Yes, where applicable.
Can TIFS train users after purchase?
Yes, for selected products and institutional packages.
Is product training mandatory?
It depends on the product and intended application.
Can training be online?
Selected training can be delivered online.
Can training be offline?
Yes.
Can training be customised?
Yes.
Can TIFS provide trainer support?
Selected institutional programmes can include trainer support.
Can TIFS provide demonstrations?
Yes.
Can TIFS provide troubleshooting support?
Applicable products receive support according to their terms.
Can users request technical clarification?
Yes.
Can institutions request product orientation?
Yes.
Are manuals supplied digitally?
Digital manuals may be provided where applicable.
Are manuals supplied physically?
Physical manuals may be included depending on the product.
Can manuals be customised?
Institutional/custom documentation may be possible.
Can QR codes link to instructions?
Yes, where implemented.
Does TIFS provide after-sales support?
Yes, subject to the applicable product terms.
Does TIFS provide warranty support?
Warranty support is provided where applicable.
Can replacement parts be requested?
Subject to product availability and warranty terms.
Can users request refresher training?
Selected refresher training can be arranged.
Can institutions request annual training?
Yes, through an institutional proposal.
How do I request product training?
Mention your training requirement when submitting your product enquiry.